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As part of HMCTS court reform process more and more services are moving to online systems. To help people navigate and use these new online tool "Assisted Digital" has been designed to support users of the system. HMCTS have now provided an update on the progress of Assisted Digital design.
In essence, Legal Design reformats the presentation of legal advice, information services and resources in a way which makes it easily accessible and understandable. Legal design puts the users of the system at the heart of its considerations and develops services and products based solely on their needs, understanding and likely user journey.
As part of its work around improving access to justice for individuals, the Equality and Human Rights Commission (EHRC) is providing a second tier advice line on discrimination and human rights issues for those supporting individuals with complaints that might involve discrimination or human rights.
From the creators of the hugely popular RightsNet comes Advice Local - a new signposting service which identifies local advice information and services.
Shelter Legal guides you through housing law in clear, easy to understand language, explaining how legislation and case law work in practice. Fully referenced, Shelter Legal is a free, comprehensive and up-to-date housing law resource.
New research in progress which looks at resources used by appellant asylum seekers to put their story forward at tribunal hearings. Preliminary findings of new research challenge the notion that asylum seekers play no active role in their own claim.
Concerns raised about the impact of this practice and: the potential harm of conducting such a cross-examination to the litigants in person; potential breaches of ethical conduct for the psychologist expert; and the potential impact on the quality of the evidence.
Family drug and alcohol courts (FDAC) ‘one of the most important developments in family justice in the last 40 years’ will close in September due to lack of funds. Independent evaluations show that FDAC saves local authorities who support the problem-solving model £2.30 for every £1 spent.
Search for a legal adviser or family mediator with a legal aid contract in England and Wales.
We are increasingly looking to technology to deliver access to justice. In a recent webinar Namati highlighted six key questions to answer before implementing a technological solution to an access to justice issue.
Lexis Nexis are looking for potential partners in the advice sector that would benefit from a triage or prioritisation tool to increase the number of people they can help and improve their operations. This is part of a project LexisNexis kicked off in 2017 to support the advice sector as part of their CSR initiatives.
Law for Life is seeking a passionate and experienced lawyer to join their expert legal information team.
Human centred legal design has the potential to deliver enormous benefits not just to the to legal profession but to the everyday person when encountering the law. Legal Geek conference scheduled for October
The digitisation of the court process will fundamentally change how litigants in person interact, not just with the courts, but with the whole legal process.
New American research will investigate the use of “non-lawyer” personnel (sometimes dubbed “navigators” or those who fill “roles beyond lawyers”) in supporting litigants in person.
Led by Professor Karim Benyekhlef, Director of the Cyberjustice Laboratory, and funded by the Social Sciences and Humanities Research Council of Canada’s (SSHRC) Partnership Grants program, ACT aims to increase access to justice through the use of artificial intelligence (AI).
The UK Administrative Justice Institute have written a blog post on the recent report by the National Audit Office's independent review of Universal Credit, in particular the observation that the Department for Work and Pensions has resisted accepting the accumulating evidence on hardship caused by delays and sanctions in the administration of Universal Credit. How can researchers help to counter this politicisation of evidence?
The Provincial Court of British Columbia, in partnership with Clicklaw, have created (regularly updated) mobile-friendly guides to online legal information resources for self-represented litigants, and others who require assistance when starting out on the path to problem resolution for Provincial Court matters.
Judges in Nova Scotia learn about the challenges faced by the African community in the justice system
“We all carry with us lived experiences that shape who we are and what we believe, and those experiences help guide the decisions we make...it is important that we take time to better understand the world view of those who turn to us for relief, particularly when those individuals come from a background different than our own.”
Australia are looking to redress the problem of restricted funding for free legal advice by targeting services to those in greatest need. With half the population experiencing a legal problem each year the challenge is in identifying these individuals so that services can be designed appropriately to meet their needs. This paper form the Law And Justice Foundation of New South Wales looks at one methodology for identification by geographic location.