Home Office launches Assisted Digital service for online visa and immigration applications
The Home Office are offering a Assisted Digital service to support customers who need digital help to complete their immigration application online. The service does not offer immigration advice but is available to those who do not have the appropriate access, skills or confidence to complete an online immigration application form.
What support is available?
- Telephone support to complete the online form – you will be transferred to a skilled Migrant Help UK advisor who will help you complete your application form online.
- Face to face support at a library to access and complete the online form – you can either walk in at your convenience or book an appointed time with a library staff member who will help you complete your online application form.
- Face to face support at home to complete the form – a We Are Digital tutor will visit you in your home and help you complete your online application form.
The service is not available for Tier 1 (entrepreneurs or exceptional talent), Tier 2 (skilled workers) or Tier 4 (students). - Customers applying through the above routes should seek support from their sponsors.
How to access the service:
The service is available over the telephone: 03333 445 675;
via text by messaging the word “VISA” to 07537416944);
or by email: firstname.lastname@example.org
The service is available in the following libraries:
- City of London
- London Borough of Merton