The PSU is opening a part-time satellite service in Southend-on-Sea.
A recent presentation through the Self-Represented Litigation Network (SRLN) examines how chatbots can be used to guide and direct litigants in person to useful online resources, guides and information.
Legal Choices is a website which was set up by the legal services regulators to act as an independent source of public legal education on access to the legal services market. Its aim is to increase access to legal advice and representation.
In essence, Legal Design reformats the presentation of legal advice, information services and resources in a way which makes it easily accessible and understandable. Legal design puts the users of the system at the heart of its considerations and develops services and products based solely on their needs, understanding and likely user journey.
As part of its work around improving access to justice for individuals, the Equality and Human Rights Commission (EHRC) is providing a second tier advice line on discrimination and human rights issues for those supporting individuals with complaints that might involve discrimination or human rights.
From the creators of the hugely popular RightsNet comes Advice Local - a new signposting service which identifies local advice information and services.
Search for a legal adviser or family mediator with a legal aid contract in England and Wales.
RCJ Advice, one of the LIP Support Strategy Partners, has been funded by the latest round of the Tampon Tax Fund to expand access to legal advice for women experiencing domestic abuse through the provision of phone and email consultancy advice, digital tools, and an online forum for the front line workers who assist women. Alison Lamb, Chief Executive at RCJ Advice, provides an introduction to the project.
Advicelocal is a new postcode tool that can help with questions relating to seven areas of law - welfare benefits and tax credits; council tax; debt and money advice; housing and homelessness; employment and work issues; disability and social care; and asylum and immigration. Enter a postcode and choose an advice topic to find tailored information for a particular area, including key local authority resources and details of local independent advice organisations.
Article on using McKenzie Friends including the potential risks involved and what questions should be asked before using them.
The Age UK network includes Age Scotland, Age Cymru and Age NI and more than 150 local Age UKs throughout England. Most of these can provide information and advice across a range of subjects including social security, social care, housing and other relevant issues. This page allows Litigants in Person to find out what services their local Age UK offers by entering a postcode.
We are starting to create a signposting page with links for finding free legal advice around the UK. If you are aware of any websites we can add to this page please use the comment feature below or email firstname.lastname@example.org.
LawWorks provide a searchable list of pro bono clinics across their network.
The National Domestic Violence Freephone Helpline provides support, help and information for women experiencing domestic violence. Open 24 hours a day, the confidential helpline is run by Women's Aid and Refuge. If you are a professional providing help or support to an abused woman, information on how you can best support her is available here. If you have further questions after reading this material, professionals can ring the Helpline directly.
The Legal Choices website has been put together by the legal regulators and is designed to help members of the public in finding and dealing with lawyers. The website contains information of a general nature to help consumers on a range of legal issues. Legal Choices also explains the differences between barristers, solicitors and other types of lawyers and how they help the public with different aspects of the legal system.
Here is a Legal Aid calculator offered by a firm in West Yorkshire which Leeds Personal Support Unit find helpful for clients.
The Bar Standards Board has developed a comprehensive guide for consumers about what to expect from a barrister. ‘Using a barrister’ features useful information to help consumers understand what a barrister is, what they do and how they may be able to help.