Published 03/05/2019 by Stacey Lamb
Research by mmadigital shows that cost and lack of understanding of legal services could see consumer clients try to avoid direct contact with lawyers.
A recent presentation through the Self-Represented Litigation Network (SRLN) examines how chatbots can be used to guide and direct litigants in person to useful online resources, guides and information.
We are increasingly looking to technology to deliver access to justice. In a recent webinar Namati highlighted six key questions to answer before implementing a technological solution to an access to justice issue.
Lexis Nexis are looking for potential partners in the advice sector that would benefit from a triage or prioritisation tool to increase the number of people they can help and improve their operations. This is part of a project LexisNexis kicked off in 2017 to support the advice sector as part of their CSR initiatives.
Human centred legal design has the potential to deliver enormous benefits not just to the to legal profession but to the everyday person when encountering the law. Legal Geek conference scheduled for October
From the reform of HMCTS and the introduction of Assisted Digital, to the use of artificial intelligence to predict the outcome of your case, it seems where there's a legal dispute there's a digital solution We've pulled together a brief overview of some of the most relevant developments to look at how their introduction might help, or hinder, litigants in person.
Under proposed changes to small claims limits it is estimated as many as 90% of accident victims will be unable to pursue claims with legal assistance. Michael Lewis, CEO of Claim Technology explores whether a combination of technology and barristers can fill the gap.
While technology can be a game changer, it can also be a non-starter due to the challenges it carries for many grassroots groups, including heavy costs, the need for technical expertise, and confusion on which tools are fit for purpose. If you're thinking about using technology to improve access to justice and want to ensure you’re pointing your efforts in the right direction you can sign up for this free webinar on 20 June.
The new web tool uses an algorithm to work out if there is a good case, prepares a letter to send to the defendant and calculates what it believes the case is worth. Alongside, it provides case evaluation, letter and valuation tools.
The Home Office are offering a Assisted Digital service to support customers who need digital help to complete their immigration application online. The service does not offer immigration advice but is available to those who do not have the appropriate access, skills or confidence to complete an online immigration application form.
Update from TechCrunch on the latest development of DoNotPay which includes a brief video showing how it works.
A number of advice agencies and pro bono clinics are looking into Skype as a cost efficient accessible way to improve access to their services. There is much to learn from established projects and partnerships, and hopefully what follows are some useful pointers if you are interested in setting up such services.
An issue that often crops up within the access to justice arena is how to effectively signpost and refer clients to other organisations. Many organisations have their own internal systems in place, but these referral systems allow organisations share an electronic referral system with other partners, such as advice agencies or local authorities.