City Bridge Trust launches a new grant focused on supporting staff resilience and mental health – deadline 14th June 2019
Published 03/05/2019 by Stacey Lamb
Research by mmadigital shows that cost and lack of understanding of legal services could see consumer clients try to avoid direct contact with lawyers.
LawWorks is pleased to announce our training session dates for Autumn 2018. The programme of training for LawWorks members and clinic volunteers aims to support the provision of pro bono legal advice. LawWorks also provides training in professional advice skills.
Supporting financial difficulty and mental wellbeing - what practical actions can organisations take?
In 2017, the University of Bristol’s Personal Finance Research Centre (PFRC), as part of a series of events exploring the relationship between financial difficulty and mental wellbeing. Tackling areas such as suicide and debt, gambling and debt and money, mental health and ageing, the events have produced some initial practical ways that organisations can help people in financial difficulty who have mental health problems or are in other ‘vulnerable situations’ that may affect their wellbeing.
In the UK, litigants in Person can claim up to £19 per hour for time they spend working on their case (or the actual financial loss if this can prove this), where as Pro Bono costs can be claimed for any advice given for free by lawyers. But what if you're both?
From supporting staff wellbeing to supporting EEA and non-EEA migrant communities, this year's Frontline Network conference has produced a wealth of resources for frontline workers to support them in supporting others.
A recent presentation through the Self-Represented Litigation Network (SRLN) examines how chatbots can be used to guide and direct litigants in person to useful online resources, guides and information.
As part of the Network's work on affordable advice our members from University House Legal Advice Centre share their resources and knowledge around legal expenses insurance and we examine how it can be used.
Co-located support services, such as Citizens Advice services at GP practices, can play a crucial role in helping both patient/clients and the service provider. A national average shows the almost a fifth of GP consultation time is spent on 'non-clinical' issues presented by clients, but how is this reflected in the poorest and most vulnerable user groups?
Mental Health issues experiences by litigants in person was highlighted as one of the key issues facing the sector but following our Mental Health training in April it emerged that supporting staff and volunteers who engage with distressed people in emotive circumstances is just as important.
In essence, Legal Design reformats the presentation of legal advice, information services and resources in a way which makes it easily accessible and understandable. Legal design puts the users of the system at the heart of its considerations and develops services and products based solely on their needs, understanding and likely user journey.
As part of its work around improving access to justice for individuals, the Equality and Human Rights Commission (EHRC) is providing a second tier advice line on discrimination and human rights issues for those supporting individuals with complaints that might involve discrimination or human rights.
Family drug and alcohol courts (FDAC) ‘one of the most important developments in family justice in the last 40 years’ will close in September due to lack of funds. Independent evaluations show that FDAC saves local authorities who support the problem-solving model £2.30 for every £1 spent.
We are increasingly looking to technology to deliver access to justice. In a recent webinar Namati highlighted six key questions to answer before implementing a technological solution to an access to justice issue.
Lexis Nexis are looking for potential partners in the advice sector that would benefit from a triage or prioritisation tool to increase the number of people they can help and improve their operations. This is part of a project LexisNexis kicked off in 2017 to support the advice sector as part of their CSR initiatives.
Human centred legal design has the potential to deliver enormous benefits not just to the to legal profession but to the everyday person when encountering the law. Legal Geek conference scheduled for October
Judges in Nova Scotia learn about the challenges faced by the African community in the justice system
“We all carry with us lived experiences that shape who we are and what we believe, and those experiences help guide the decisions we make...it is important that we take time to better understand the world view of those who turn to us for relief, particularly when those individuals come from a background different than our own.”
Following their vulnerability guidance for money lending and debt collection, the University of Bristol's Personal Finance Research Centre has created some complementary resources for advice agencies
From the reform of HMCTS and the introduction of Assisted Digital, to the use of artificial intelligence to predict the outcome of your case, it seems where there's a legal dispute there's a digital solution We've pulled together a brief overview of some of the most relevant developments to look at how their introduction might help, or hinder, litigants in person.
Under proposed changes to small claims limits it is estimated as many as 90% of accident victims will be unable to pursue claims with legal assistance. Michael Lewis, CEO of Claim Technology explores whether a combination of technology and barristers can fill the gap.