Research at HMCTS
Published 10/05/2019
HMCTS is transforming the way in which justice is delivered. Through their reform programme they're modernising and upgrading our justice system so that it works even better for everyone. To properly understand what users want from a modern justice system, they're gathering evidence and carrying out an extensive programme of engagement and research. This article contains a brief overview of the research methods they employ.
Approach
HMCTS carries out cross-disciplinary research using qualitative and quantitative methods. Their research includes behavioural research, operational research, social research and user research.
Evaluation
Evaluation of data is vital to assessing whether the proposed changes would be effective. Evaluation activities are conducted independently of HMCTS.
Publications
- HMCTS citizen user experience research
- Implementing video hearings
- Statistics relating to the operation of the criminal and civil justice systems
Work Opportunities
Analytical and research jobs at HMCTS are advertised on Civil Service Jobs. They also welcome Ph.D. Students as part of the UKRI Policy Internships Scheme and final-year undergraduate students on the Government Social Research sandwich placement scheme.
For more information, please visit the HMCTS website or reach out to their team at [email protected]

